An Executive Coach by your side Successful world-class athletes, including golfers and tennis players, and world-class CEOs, from entrepreneurs to Fortune 500 CEOs, have had executive coaches by their sides for a long time. However, although executives and managers would certainly benefit from similar coaching, not enough are taking advantage of the opportunity. Executive coaches
Companies know that improving their brand image must include investments in customized customer-centric strategies. Though that realization is welcome, a critical driver of positive brand image is still overlooked: Customers’ perceptions of a company are heavily driven by the quality of their interactions with the customer-facing functions of that company. Customers engage with brands through
What is Agile Project Management Project management is the temporary process of leading the work of a team to achieve objectives within a project’s scope, timeline, and budget constraints. This effort includes managing the allocation of resources involved and optimizing the communication between such resources and project clients to achieve desired results. Project management methodologies
Recruiters as brand ambassadors If you are an employer using an outsourced recruiting model, consider how that partnership could hurt or enhance your company’s brand and impact your ability to hire and retain top talent now and in the future. While performing candidate searches on your behalf, recruiters connect with possible future employees of your
While touting their commitment to customer service, many companies have actually pared their customer service staffing recently and are now using artificial intelligence to assess how far they can stretch, yes stretch, their customers’ patience without loosing them. Some companies informally refer to this threshold as the “break point”. From physical wait lines, to wait