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Is it Ockham or Occam? In philosophy, a razor is a principle that allows one to eliminate or shave away unlikely explanations to a logical problem, thus avoiding unnecessary considerations. Occam’s razor, also spelled Ockham’s razor or Ocham’s razor, is a problem-solving principle stating that when presented with competing theories as possible explanations for the

A recruiter calls a talented engineer about an opportunity at your company. The conversation is rushed. The recruiter mispronounces your company name and can’t really explain what you do. The engineer declines, then tells three colleagues to avoid your firm. One of those colleagues was considering your company for a consulting project. Your recruiting partner

Most executives spend 20 to 50 percent of their time in meetings. Much of that time generates little value. Poorly run meetings delay decisions, waste resources, and erode team morale. The cost compounds when the wrong people attend, agendas drift, or follow-through fails. Effective meetings optimize productivity and improve the quality and timing of group

The Origin In 1982, James Q. Wilson, an American political scientist and professor at UCLA and Harvard University, and George Kelling, an American criminologist and professor at Rutgers University, published an article in The Atlantic titled “Broken Windows: The Police and Neighborhood Safety“. In it, they observed that disorder and crime were inextricably linked and

World-class athletes rely on coaches to stay sharp. So do many of the world’s top CEOs. Yet most executives and managers never seek that same edge, even though their performance has just as much impact. A good executive coach challenges and supports their clients. They help leaders see blind spots, make better decisions, and move

Companies recognize that enhancing their brand image requires investments in customer-centric strategies. Yet, a critical driver of a positive brand image is still overlooked: customers’ perceptions of a company are heavily influenced by the quality of their interactions with the customer-facing functions within that company. Customers engage with brands through customer-facing employees, who are typically